• GSAM, European Shareholder Services - Distribution Services, Associate / VP, London

    Location(s) UK-London
    Job ID
    Schedule Type
    Full Time
    Investment Management
    Investment Management Division
    Business Unit
    PV Shareholder Services
    Employment Type



    We’re a team of trusted advisors who provide innovative investment solutions to help our clients meet their financial goals. From private wealth to asset management, we work with specialists and groups from around the firm to help high-net-worth individuals and institutions across various industries navigate changing markets and make smart investments. We value self-starters with an entrepreneurial spirit, but still provide the support and resources to ensure your success.


    Job Summary & Responsibilities


    European Shareholder Services is responsible for the ongoing client service and Transfer Agent vendor management for the Goldman Sachs offshore mutual funds. The primary objective of Distribution Services is to provide service solutions and operational guidance to GSAM and its distributors and clients, interfacing with the Transfer Agent vendor and many internal GS teams.


    These consultative services contribute to asset gathering, enhancing client reporting, identifying operational efficiencies and differentiation through technology and, ultimately, enhancing the client experience.


    Keys to this strategic role include a proactive and self-motivated attitude, strong communication skills, a thorough understanding of mutual fund Shareholder Servicing/Transfer Agent operations, and experience in selling/implementing technology and service solutions.



    • Offer a consultative service to our internal partners and clients focusing on operational, technological and client service solutions
    • Coordinate with Client Service, Operations, Technology, Legal and Sales to identify and promote integration of trading, reporting and service solutions with clients and prospects
    • Maintain expertise of client infrastructure and servicing needs, including but not limited to Corporate Treasury, Third Party Distribution platforms and technology/data vendors
    • In line with the global strategy, maintain and lead the promotion of the Goldman Sachs Client Service solutions
    • Capture competitive information on platforms and services offered in the industry to ensure GSAM maintains a leading position in client service
    • Oversee relationships with industry clearing, trading and reporting platforms (e.g. Vestima+, FundSettle, etc.)
    • Participate in industry forums as required


    Basic Qualifications

    • +4 years’ experience in the banking/asset management, preferably in either a client-facing or client service role within asset management
    • Strong relationship building skills with high energy level
    • Commercially focussed
    • Self-starter, comfortable with both defining and executing strategy
    • Strong written and verbal communication skills, both internally and externally
    • Strong leadership and influencing skills
    • Resourceful individual with strong intellectual curiosity and consultative approach to business
    • Team-oriented and self-motivated
    • Comfort and experience with technology for analysing, presenting and implementing solutions
    • Achievement orientation and willingness to excel and succeed


    Preferred Qualifications

    • European languages an advantage
    • Good understanding of mutual funds and global fund distribution and their associated services, processes, and controls
    • Knowledge of Transfer Agency function/workings


    The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

    © The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.