• Operations, Securities Division Operations, Change Management, Associate, Singapore

    Location(s) SG-Singapore
    Job ID
    Schedule Type
    Full Time
    Asia Except Japan
    Business Unit
    SDO Change Management
    Employment Type



    Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.



    Are you looking to use your project management skills to lead a diverse slate of high priority initiatives while expanding your leadership skills and visibility across the entire global Goldman Sachs organization? Securities Division Change Management team is seeking a professional who is looking to collaborate with an ever changing cadre of stakeholders to deliver projects ranging from strategic to regulatory and from stability ensuring to revenue generating. You will not only utilize but be able to evolve some of the latest data visualization technologies and business analysis tools while driving projects to completion on time, on budget, with quality, and high customer satisfaction.


    The Securities Division Change Management team provides project management services to Operations globally. Working collaboratively with business unit teams, SDO Change leverages cross-project, operations-wide experience to take a consistent and holistic approach in managing various programs, projects and initiatives.





    The successful candidate will be responsible for documenting user requirements, reengineering business processes, liaising with Technology to design and approve solutions, resolving project issues across multiple stakeholder groups, coordinate user acceptance testing, including creation of test scripts and plans and produce any required plans to successfully transition new systems and processes into the operating environment. A proven track record in delivering projects through the full development lifecycle is essential, as well as a commercial mindset, strong interpersonal skills, problem solving ability and a desire to deliver quantifiable benefits to a fast paced organisation. Whilst many projects are focused on the local regional offices, the role requires strong partnership with our projects team in London, Bangalore and New York to ensure we produce globally consistent solutions to shared issues and opportunities across the organization.

    • Manage the planning/implementation of projects in Asia Pacific Operation
    • Undertake business analysis tasks on current operational workflows to redesign and document requirements for any new technology solutions.
    • Identify and communicate the impact of business requirements on functional processes, work with impacted areas to implement those changes.
    • Partner with Technology to create solutions that are technically viable and operationally acceptable.
    • Capture business benefits, ensure solutions will deliver the benefits and track the delivery of those benefits to the department.
    • Production of project plans in partnership with Technology, management of changes to those plans in a controlled manner.
    • Facilitate communication across multiple areas including Sales teams, operations, technology, legal and compliance departments. Liaise with global counterparts to ensure best practices and global consistency.
    • Define quality assurance and testing approach for projects. Document test cases and scripts, and run various types of testing phases including user acceptance, production data, production parallel, and conversion tests.
    • Develop migration strategies for the operational processes, including risk mitigation, conversion and recovery plans.
    • Perform post implementation reviews, including benefits analysis and lessons learned reviews.


    • Minimum of 3-5 years industry experience in the Financial Services industry, preferably in Operations or Technology.
    • Minimum of 3-5 years experience in a project management position with a proven track record of delivering complex projects individually or as part of a team.
    • Proven track record delivering technology projects. Ability to understand and challenge technical designs and plans and to partner effectively with systems developers is essential.
    • Project management skills and ability to execute a complete project lifecycle.
    • Strong business analysis and business requirements skills, with the ability to identify, review and prioritize business requirements across multiple user groups. Evidence of active engagement in defining improved processes and solutions
    • Effective quality assurance and testing skills, including the ability to create test plans and test scripts, and track and resolve testing issues.


    • Ability to collaborate effectively across front office, operations, technology, legal and compliance teams.
    • Strong technical skills and familiarity with project management processes.



    The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

    © The Goldman Sachs Group, Inc., 2019. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.