Client Integration Operations - Analyst - Warsaw

Location(s) PL-Warsaw
Job ID
Schedule Type
Full Time
Business Unit
Client Integration Ops
Employment Type



Our Regulatory Due Diligence team is seeking an energetic and detail-oriented professional who is looking to work with a wide variety of individuals from Sales, Clients, Compliance, and Operations to facilitate an excellent client on-boarding experience and mitigate risks associated with the capture and documentation of related transactions.

As a member of the Client On-boarding organization, the individual will specialize in the review of Legal, Regulatory, and Client Organization documentation and the approval of new relationships for new business. The individual will work directly with our internal partners, clients and sales in a fast paced environment with precision and accuracy. In addition, the individual will lead and motivate team members, work cross-functionally for process and procedure solutions and manage escalations. The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales, legal and compliance is critical.




Security Division Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.


The Regulatory Due Diligence team supports client on-boarding for Goldman Sachs including existing client maintenance and data quality management. The team manages key relationships for the firm and infrastructure providers and assists in the coordination of additional trading features/account types for existing clients. The Regulatory Due Diligence team is a key part of the Client On-boarding team within Securities Division Operations. Client On-boarding Operations globally manages the significant body of changes impacting on-boarding processes and oversees the uplift of existing client records to meet the new requirements. These changes are driven by a multitude of regulatory drivers (derivatives market reforms, tax reforms, capital requirements reforms) contained in regulations including Dodd Frank and the European Market Infrastructure Regulation (EMIR).


The Regulatory Due Diligence team sits within Client On-boarding and manages the divisional impact of a broad spectrum of global regulatory initiatives such as Dodd-Frank, EMIR and Margin Rules. The team works closely with Legal, Compliance, the sales divisions, and numerous Operations and Technology teams for successful implementation of regulatory programs. In addition to building a regulatory center of excellence and knowledge, the team must also ensure understanding and adherence amongst the global organization to the region-specific regulatory rules.


In this role, you will be expected to engage with clients and interact with the Business, Compliance, Credit, Legal and Operations stakeholders to ensure effective on-boarding of clients. You will need to be a quick learner and understand the regulatory environment, including multiple new regulations, to identify risk and escalate concerns while ensuring to protect the firm and the clients. They will be required to have the ability to prioritize, meet deadlines and communicate to all levels of the organization. Key responsibilities being:

• Ensure due diligence is performed to comply with “Know Your Customer” regulations
• Develop expertise in the Firm’s regulatory due diligence policies
• Approve the opening of new accounts
• Design procedures to reflect changing regulatory requirements
• Devise and implement process improvement efficiencies
• Coordinate with internal and external clients to obtain relevant on-boarding requirements


• Reaching out to obtain regulatory information and documentation from the client/business
• Answering queries about client relationships
• Project management ranging from small enhancements to large-scale, global initiatives
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential relationship issues and devising possible resolutions
• Taking responsibility for delivering against commitments
• Participate in regular meetings to maintain clarity and consistency surrounding work-flow
• Develop required reporting and identify and implement efficiencies





• Bachelor’s degree required
• Excellent communication skills, both written and oral
• Confidence to engage professionally and persuasively with clients and senior figures within the firm
• Ability to think critically and apply thought leadership
• Self-motivated and proactive team player who takes ownership and accountability of projects
• Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience
• Experience in liaising with clients both internally and externally on a global basis
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Thrives in a teamwork oriented environment and works well under pressure
• Excellent organizational skills to work in a dynamic environment with changing requirements
• Aptitude to manage clients’ expectations and follow-through with professionalism
• New account and operational / reconciliation experience is a plus
• Technical expertise in Microsoft Office as well as proficiency with web-based applications




At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

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