CIMD - Marcus by Goldman Sachs - Quality Assurance - Specialist - Bengaluru

Location(s) IN-Bengaluru
Job ID
2020-60052
Schedule Type
Full Time
Level
Analyst
Function(s)
Consumer Banking
Region
India
Division
Consumer and Investment Management Division
Business Unit
DigFin Project Bus Risk Fraud
Employment Type
Employee

MORE ABOUT THIS JOB

CONSUMER AND INVESTMENT MANAGEMENT DIVISION (CIMD)

 

The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.

 

CONSUMER

 

Consumer, externally known as Marcus by Goldman Sachs, is comprised of the firm’s digitally-led consumer businesses, which include our deposits and lending businesses, as well as our personal financial management app, Clarity Money. Consumer combines the strength and heritage of a 150-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. Through the use of machine learning and intuitive design, we provide customers with powerful tools that are grounded in value, transparency and simplicity to help them make smarter decisions about their money.

RESPONSIBILITIES AND QUALIFICATIONS

JOB SUMMARY & RESPONSIBILITIES

  • Identify root causes of quality issues discovered through the evaluation process and present recommendations for improvement
  • Conduct risk assessments of major business initiatives
  • Help to coach and develop specialist agents through written feedback
  • Monitor day-to-day activities to ensure alignment with business policies and procedures
  • Provide written and verbal discussions of their findings and remediation steps

BASIC QUALIFICATIONS

  • Passion for coaching and developing others
  • Results and delivery oriented, as indicated by progressively larger management responsibilities
  • Familiarity with banking regulations such as TILA and ECOA
  • Excellent interpersonal, organizational, verbal and written communication skills
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

PREFERRED QUALIFICATIONS

  • Bachelor’s degree in Finance or related field or equivalent military experience
  • Experience in a QA / QC compliance role at a financial institution

ABOUT GOLDMAN SACHS

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html



© The Goldman Sachs Group, Inc., 2020. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity