Operations - Banking Investing Lending Ops - Loan Servicing - Loan Servicing - VP - Bengaluru

Location(s) IN-Bengaluru
Job ID
Schedule Type
Full Time
Vice President/Executive Director
Business Unit
Loan Servicing
Employment Type




Operations are a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.


Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business





Loan Operations is responsible for ensuring efficient and accurate transaction processing across a broad range of products. Generally, the products supported are complex instruments that require close alignment with the business. A key focus for the organization is establishing strong risk management procedures and controls to ensure the firm and our clients are properly protected.


The functional processes managed by the Servicing Team are primarily aligned to the loan life cycle: from Origination; Initial Commitment to the loan; Trade Settlement; Drawdown/funding; Scheduled/Unscheduled Pay-downs; reconciliation of cash/position breaks; as well as the ongoing management of information related to our portfolio of loans.  


This role provides a high level of interaction with revenue desks, sales, external agents, as well as exposure to compliance, credit, regulatory teams, treasury, technology and other Operations areas to ensure we provide excellent client service to our wide client base.




Loan Operations is seeking a professional to manage supervisory responsibilities for front to back functions performed in the Asia Pacific & EMEA Bank Loans Servicing team.


The Bank Loans function is highly demanding and priorities can change every day. The team requires an individual, who could both prioritise and display flexibility; who should pay close attention to detail and display a high standard for accuracy and responsiveness; who has a positive attitude and will work towards accomplishing goals set by the global team.



  • Planning, monitoring & managing workflows by delegating portfolios within team members, approving high risk/value transactions and supervision of functions to ensure completion with timeliness and accuracy.
  • Extract, analyse & interpret key data from source reports for proactive stakeholder communication around risk.
  • Managing inward & outward escalations internally/externally to mitigate Operational, Reputational, Regulatory & Financial risk.
  • Weekly risk reviews and effective KRI(Key Risk Indicator) reporting.
  • Liaising with internal teams and stakeholders to manage accurate books & records
  • Review daily exception reports and resolve any outstanding items pertaining to team’s portfolio.


Managerial responsibilities include:

  • Career mapping for team members with focus on their knowledge enhancement, career growth and job enrichment in the firm.
  • Coaching and guidance for team members by providing regular feedback, planning & scheduling training requirements.
  • Annual Employee performance review and delivery of feedback



  • Bachelor's degree with a minimum of 8 years’ experience in financial services 
  • Self-motivated and proactive team player who takes ownership and accountability of assigned tasks
  • Effective articulation, organizational & interpersonal skills



  • Excellent judgement and independent decision-making ability 
  • Proven analytical skills, problem solving ability, risk mind-set with attention to detail and time management skills
  • Aptitude for building rapport & relationships across the firm.



At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

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Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity