CIMD - Marcus by Goldman Sachs - Technical Product Manager - Communications - Analyst - Bengaluru

Location(s) IN-Bengaluru
Job ID
Schedule Type
Full Time
Product Management & Marketing - Early Career
Consumer and Investment Management Division
Business Unit
Digital Product
Employment Type



The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.



Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $90 billion in deposits, $7 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.



Marcus by Goldman Sachs is looking for a data-focused, detail-oriented, entrepreneurial product manager to build the future of Marcus with the Platform Product Management team. You will work with product and engineering teams focused on building scalable foundational services that power Marcus’s lines of business and operations. You will lead critical parts of Marcus Platform’s long-term growth strategy. This is an influential and impactful role that solves to empower consumers financially. The ideal candidate is resourceful and detail-oriented with a penchant for moving fast, collaborating closely with cross-functional teams to bring digital customer products to market.


As a Platform Product Manager, you will engage with key stakeholders across business, product, engineering and operations to execute on a comprehensive Marcus product roadmap. You will have ownership and continually identify ways to hone the development process, shipping new features and functionality seamlessly. You will join a team of creative and driven product managers to help build the foundation of the Marcus Platform. You will write product specifications, partner closely with engineering to refine requirements, manage project execution, and focus on quality of core services that power our businesses. You will work on some of the most complex technical and design challenges in technology and finance and learn from the foremost experts with diverse academic, ethnic, and social backgrounds.



  • Ensure a customer-centric approach to developing communications products
  • Design and execute a vision for of customer-facing communications processes (i.e. opt-out vs opt-in,
    preferences) and channel technologies (i.e. email, paper mail, SMS, chat)
  • Define a microservices oriented architecture and the systemic layers involved in integrating microservices
  • Dive deep into data and establish feedback loops with engineering, product management, customer service, and social monitoring teams for deeper understanding and response to customer needs, product behavior and sentiment
  • Define and iterate Objectives and Key Results (OKRs) that align executive KPIs and strategic priorities
  • Design product features for end-to-end experiences, from customer-driven APIs to operations
  • Write user stories using control-driven design principles with detailed acceptance criteria
  • Groom user and technical stories with developers and validate that features meet expectations through product testing and user journeys
  • Create and track success metrics to measure the effectiveness of product features and quantify business impact
  • Prioritize product backlogs, using event logs, domain expertise, customer insights and market research to make informed trade-offs between new feature development, platform investment and optimizations
  • Build consensus with a broad team of internal cross-functional and external stakeholders, ensuring all viewpoints are accounted for and that solutions meet all necessary requirements
  • Collaborate with other internal and external product managers and diverse cross-functional teams to ensure cohesiveness of the overall end-to-end experiences Solicit stakeholder input and coordinate amongst multiple groups to inform requirements
  • Understand, document, and improve existing processes in order to maximize efficiency in constantly evolving environments
  • Participate in ideation activities, product feasibility assessments, business case preparation, and overall product definition (feature lists and prioritization)


  • 1 - 4 years of product or project management experience with strong technical background
  • Aptitude for logically breaking down complex problems and communicating solutions with clarity
  • Self-motivated and proactive team player who takes ownership of and accountability for initiatives
  • Strong organizational skills, such as effectively managing evolving priorities and strict deadlines
  • Preference to work in a highly dynamic and collaborative environment with heavy emphasis on teamwork, consensus and relationships
  • Work independently within set guidelines and be able to balance quality work while meeting short deadlines
  • Desire to work in a fast-paced environment
  • Strong interpersonal skills
  • Exceptional follow-through, attention to detail, and integrity


  • 1-4 years of hands-on technical product management, 1+ years of large scale technical project management, or 1+ years of software development
  • Experience with consumer products/services, with emphasis on financial products requiring compliance review
  • Proficient in major product management applications (i.e. Jira, Confluence) and analytical tools (i.e. SQL queries, Tableau data visualizations)
  • Experience building and using technical products and tools (e.g. APIs, B2B services)
  • Prior experience in the financial (or related) industry



At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

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